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Dr Sutton is proud that we’ve made it almost 2 years with no employees getting Covid! Our number one priority is to keep clients and staff safe.
“Our family thought we would be nervous in the office without them.”
We are happy to continue curbside for families who are immunocompromised or wish to play it safe.
Even as the pandemic wanes we are still taking precautions to keep our clients and staff safe. Dr Joi is very proud to say that we didn’t have covid run through our clinic due to our extraordinary safety precautions–That is until January 2022. Nonetheless, we made it 22 months until the omicron surge in January 2022.
Dr Joi went to a practice management conference in December 2021. She had been baffled as to how so many vet clinics across America had their best financial years ever in 2020 and 2021 whereas she suffered huge financial losses in 2020 at TVC. The speaker (a CPA and veterinary business specialist) said how curbside was “great” because seasoned vets (like our team) were seeing 8 animals each hour and new grads could see 4 animals each hour because clients were outside and didn’t realize how little doctor time they were getting. (That sounds miserable!) At Tequesta Vet Clinic we slowed things down during curbside. We allotted 45 to 60 minutes per pet. By slowing things down, we kept our team and clients safe. We did our very best to maintain our standards of care and client communication. As a team we did not sacrifice our quality of care despite the curbside chaos of phone tag and running outside to chat. Frankly, curbside in our hands was a horrible business model. We are so happy to have our clients back in the building!
Now in June, we no longer require masks, but we keep them handy. If a client comes in wearing a mask, we will automatically put one on as well. We want everyone to feel safe.
We’ve missed seeing your smiles!
Dr Joi’s 29 years of holistic veterinary care includes total pet wellness, veterinary medicine, surgery, spay & neutering, dental health, laser therapy, and other modalities designed to heal and support your pets.
Our guiding principles start with treating patients and clients as if they were our family. Regardless of the situation, we do the right thing.
Meet of some of the most experienced, compassionate, and caring doctors, nursing, and veterinary support staff for your pets. Learn More >
Dr. Joi wants all her patients to have a microchip, and she is willing to do it for free. Yep, we pay for the chip, and our staff registers it at no cost to our clients. Learn More >
Located at 365 Cypress Dr. Tequesta, FL 33469. Proudly serving Tequesta, Jupiter, Abacoa, Hobe Sound, Juno Beach, and Palm Beach Gardens. Get Directions>